Before we explain our services & give you a phone quote over the phone we figure out what tools we may need to bring we call approx 1 hr prior to arrival 4> | During we take a look at the material and ask you what needs to go or any other additional items you may have than we give you an onsite no obligation final cost after everything is aggreed upon we start providing the service | After We haul the rubbish away and leave you a receipt |